PRE-ORDER POLICY - Kawaii Collector Australia

Kawaii Collector allows you to pre-order some items before they become available in store, as we know how how disappointing it can be to miss out on products you want! 

Please read our pre-order policy before placing a pre-order. 

- If your order contains both in stock items as well as pre-order items, your entire order will be held until the pre-order item's release date before dispatching.

- The release date provided is just an estimate, it can occasionally be further delayed due to unforeseen circumstances such as shipping delays and supplier shortages. 

- Items marked as available for pre-order will be shipped as soon as stock arrives.

- Please place separate orders unless you are happy to wait.

- If you have placed an order and require separate postage due to a delay or mistake, please contact us to arrange.

- The release date on items is an estimate from our supplier, it can be further delayed

 If an order is severely impacted by a delay, we will inform you and you will have the option for a full refund. 

- If you are interested in purchasing a product through us that we do not currently have in stock, please contact us directly using the contact form here and we will do our best to help you out.


Thank you, and happy pre-ordering from the Kawaii Collector Team!